APTRA rolls out responsible training at Singapore Changi
29 August, 2014
The Asia Pacific Travel Retail Association has embarked on a new Responsible Retail Training Programme (RRTP) for DFS staff in stores at Singapore Changi airport.
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La'Mel Clarke
Service isn’t servitude: the skill of hosting
La’Mel Clarke, front of house at London’s Seed Library, looks at the forgotten art of hosting and why it deserves the same respect as bartending.
